Greek Speaking Customer Service Agent

5 days ago

Athens, Attica, Greece Patrique Mercier Recruitment JP Full time

Patrique Mercier Recruitment JP is looking for a Greek Speaking Customer Service Agent to join our vibrant team in Athens In this role, you will provide excellent customer support to Greek-speaking clients, assisting them with their inquiries and ensuring a seamless service experience. As a vital part of our customer service operations, you will have the chance to engage with customers from various backgrounds and help them navigate their concerns. If you are passionate about customer service and enjoy working in a dynamic environment, we want to hear from you

Responsibilities
  • Provide exceptional customer service to Greek-speaking clients via phone, email, and chat.
  • Handle customer inquiries efficiently and resolve issues to guarantee customer satisfaction.
  • Maintain thorough knowledge of the company's products and services to assist customers accurately.
  • Record customer interactions and feedback in the CRM system for future reference.
  • Collaborate with colleagues to improve service delivery and streamline processes.
  • Participate in ongoing training to enhance your skills and product knowledge.
  • Gather customer feedback and suggest improvements to enhance the service experience.

Requirements

  • Fluency in Greek and English, both written and spoken.
  • Strong communication skills with a dedication to customer satisfaction.
  • Able to work effectively in a fast-paced, team-oriented environment.
  • Prior experience in customer service is advantageous but not essential.
  • Proactive, adaptable, and positive attitude with excellent interpersonal skills.
  • Enthusiasm for helping customers and resolving their inquiries.
  • Familiarity with CRM software is a plus.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary

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