Collection Agent

Quant Greece is a Fitch-rated, independent domestic NPL servicer managing c.€10bn across all asset classes, offering coherent E2E debt management solutions to financial constituents and institutional investors in Greece.

Are you ready to make an impact in the finance industry? As a Collection Agent you will play a vital role in mitigating risks by actively pursuing overdue payments, and thereby reducing the company's exposure to bad debt.

A day in the life of a Collection Agent will include: 

• High-quality inbound/outbound communication with bank debtors;
• Identification of customer's needs and payment ability;
• Agreement on a repayment plan of customer's debt, in accordance with the corresponding policy;
• Ensuring that all activities and duties are carried out in full compliance with regulatory requirements and supporting the continued implementation of the Group Anti-Bribery and Corruption Policy.

Requirements

To be considered, you should have:

• Proven professional experience in a similar position in the banking sector or in Financial Servicer;
• Familiarity working with a dialer system;
• Strong communication and negotiation skills;
• Results orientation, accountability and self-drive to deliver a consistently strong performance;
• Comfortable working in a challenging environment and on deadlines;
• Good command of English;
• Efficient computer skills and the ability to multitask.

Benefits

Your Life @ Quant 
This role is an office-based opportunity in Athens. 

As a #Qmember, you will live out every day in a truly human-centred culture, based on mutual respect, trust, and cooperation. Your performance and commitment to our shared goals will be recognized, and there will be great opportunities to ensure your career growth.  
Find out more about #LifeatQuant  

Your benefits 
Join the #Qteam and enjoy: 

Competitive compensation, Meal vouchers, and annual bonus programs. 

Cutting-edge IT equipment, mobile phone, and data plan. 

Modern facilities, free coffee, beverages. 

Private health insurance, occupational doctor, workplace counselor and nutritionist. 

Onsite gym, wellness facilities, and ping pong room. 

Career and talent development tools. 

Mentoring, coaching, personalized annual learning, and development plan. 

Employee referral bonus, regular wellbeing, ESG, and volunteering activities. 

At QUANT, we value diversity and inclusivity. Your race, gender identity and expression, age ethnicity, or disability make no difference in Quant. We want to attract, grow and retain the best people based only on their ability and behavior. 

Application Note: All CVs and application materials should be submitted in English to be considered for this position. 

Disclaimer: Qualco collects and processes personal data in accordance with the EU General Data Protection Regulation (GDPR). We are bound to use the information provided within your job application for recruitment purposes only and not to share these with any third parties. For more details on the processing of your personal data during the Recruitment procedure, please be informed in the Recruitment Notice, before the submission of your application.