Junior Portuguese-Speaking Customer Support Representative

4 days ago


Athens, Greece Cross Border Talents Full time

Work Schedule: Full-time, rotational shifts
Start Date: ASAP
Relocation Package Includes:

  • 2 weeks of hotel accommodation
  • Flight ticket (within the EU)
  • Airport pickup
  • Real estate agency fee covered
About the Role

Are you a Portuguese speaker eager to start your career in customer support? Join our team in Athens, where you’ll assist customers, resolve inquiries, and provide outstanding service in an international environment.

Key Responsibilities
  • Handle customer inquiries via phone, email, and chat.
  • Provide accurate and timely support for product- and service-related questions.
  • Troubleshoot and resolve customer issues effectively.
  • Ensure customer satisfaction by delivering professional and friendly service.
  • Collaborate with internal teams to enhance the overall customer experience.
Requirements
  • Fluent in Portuguese (C2) and proficient in English (B2+).
  • Strong communication and problem-solving skills.
  • A customer-oriented mindset with attention to detail.
  • Ability to work in a fast-paced, team-oriented environment.
  • No prior experience required—entry-level candidates are welcome
What We Offer

Competitive salary with performance bonuses
Full relocation package (flight ticket, hotel stay, airport pickup, real estate assistance)
Career growth opportunities in a multinational company
A vibrant and multicultural work environment in Athens
Paid training to ensure your success in the role



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