Junior Customer Support Representative

3 days ago


Athens, Greece Cross Border Talents Full time

Job Description: Customer Support Representative (Norwegian-Speaking)
Location: Athens, Greece (On-Site)
Experience Level: Entry Level
Schedule: Full-Time

About the Role

We are seeking enthusiastic and customer-oriented Norwegian-Speaking Customer Support Representatives to join our team in Athens. This is a fantastic opportunity for entry-level candidates to start their careers in a dynamic and multicultural environment, helping customers from the Norwegian-speaking market with their inquiries and issues.

Key Responsibilities
  • Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
  • Assist customers with product-related questions, technical issues, and general support.
  • Resolve customer issues or escalate to appropriate teams for further assistance.
  • Accurately document customer interactions and track progress in the CRM system.
  • Work towards achieving customer satisfaction and performance metrics.
  • Contribute to team goals and collaborate with colleagues to improve the customer experience.
Qualifications & Skills
  • Language Skills: Native or fluent in Norwegian; proficiency in English (B2 or higher).
  • Strong communication skills and a passion for providing excellent customer service.
  • Positive attitude and the ability to remain calm in challenging situations.
  • No prior experience required – full training and support will be provided.
  • Basic computer skills and the ability to adapt to new systems quickly.
  • A collaborative team player with a desire to learn and grow in the company.


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