Front Office Manager

5 days ago

Piraeus, Attica, Greece HotelBrain Full time


Duties and Responsibilities:

  • Oversees on property departments to ensure that an optimal level of service and hospitality, are provided to hotel guests.
  • Trains, schedules, coaches and supports associates, ensuring they perform in accordance under each hotel standards and SOPs
  • Excellent upkeep of the hotel's areas, facilities and equipment.
  • Plans activities and allocate responsibilities as to achieve the most efficient operating model
  • Prepares all required paperwork, including forms, reports and schedules, in an organized and timely manner
  • Assures hotel maintenance and staff or equipment adequacy
  • Oversees and ensure internal audit standards are met
  • Commits to meet and exceed all key performance standards and measures
  • Able to balance operational needs, implement strategy and display a passion for business excellence
  • Reputation management.

Education and Experience:

  • Property industry work experience, demonstrating progressive career growth and a pattern of exceptional performance
  • Excellent command of both English and Greek language is essential, knowledge of other languages is a plus
  • Excellent MS Office, strong email, PC and internet skills
  • Prove leadership skills, be results oriented
  • Customer focused, quality driven, superior organizational and follow up skills with a strong eye to detail
  • Demonstrable aptitude in decision-making and problem-solving
  • Reliable with an ability to multi-task and work well under pressure
  • Dedication and willingness to go above and beyond
  • Strong work ethics

Should you wish to be a member of HotelBrain team, please send us your CV with a photo


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