Norwegian Speaking Customer Experience Specialist
6 days ago
Are you passionate about making a difference in people's lives?
As a customer service representative, you will play a vital role in shaping our company's reputation by providing world-class service to our clients.
You will be responsible for managing inbound calls, emails, and live chats, identifying and assessing customers' needs, building sustainable relationships of trust, and providing accurate information.
- Manage a high volume of customer inquiries and resolve issues efficiently
- Utilize strong communication and problem-solving skills to de-escalate conflicts
- Meet personal and team targets while maintaining excellent customer satisfaction ratings
- Develop and maintain a thorough understanding of our products and services
- Collaborate with cross-functional teams to drive business results and improve processes
Requirements:
- Previous experience in customer-facing roles or equivalent
- Fluent written and verbal communication skills in Norwegian
- Proficiency in English language, both spoken and written
- Ability to multitask, prioritize tasks, and thrive in a fast-paced environment
- Strong analytical and problem-solving skills
- Excellent time management and organizational skills
- Adaptability and flexibility in a dynamic work environment
Benefits:
- Competitive remuneration package and benefits
- Opportunities for professional growth and career advancement
- Relocation assistance and support for international candidates
- Private health insurance and dental care
- Employee events and social activities
- Modern workspace with state-of-the-art facilities
Join our team of dedicated professionals who are passionate about delivering exceptional customer experiences.
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