Norwegian Speaking Technical Support Specialist

1 day ago


Athens, Attica, Greece beBeeCustomerSupport Full time

We are excited to announce a career opportunity for a Norwegian-Speaking Technical Support Specialist in beautiful Greece.

This role offers the chance to work with cutting-edge technology and includes a relocation package to help you make this move.

In this position, you will be providing technical support to our valued Norwegian-speaking customers. Your expertise and dedication will directly impact customer satisfaction as you assist them in navigating their technical challenges and enhancing their user experience.

Key Responsibilities
  • Provide exceptional technical support to Norwegian-speaking clients via phone, email, and chat.
  • Diagnose and troubleshoot technical issues efficiently, delivering effective solutions.
  • Document customer interactions and maintain accurate records in our CRM system.
  • Engage with customers to understand their needs and provide tailored support.
  • Collaborate with teams to escalate complex issues to ensure customer satisfaction.
  • Participate in ongoing training and development to stay updated on products and services.

Requirements:

  • Fluency in Norwegian and English, both written and spoken.
  • Excellent communication skills with a strong focus on customer service.
  • Previous experience in technical support or a related field is an advantage.
  • Strong problem-solving and analytical abilities.
  • Able to work under pressure and manage multiple priorities effectively.
  • A keen interest in technology and a desire to learn.
  • Willingness to relocate to Greece and embrace a new lifestyle.

What We Offer

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • Fully Paid Training
  • Great Salary
  • Monthly Events
  • Fully Paid Relocation Package (flight, transfer, and hotel)


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