Norwegian Speaking Technical Support Specialist
2 days ago
We are seeking a highly skilled Technical Support Agent to join our team in Greece. This role offers an exciting opportunity for Norwegian speakers to provide top-tier technical support to our valued customers.
This position involves providing exceptional customer service, troubleshooting technical issues, and collaborating with teams to ensure customer satisfaction.
The ideal candidate will possess excellent communication skills, fluency in Norwegian and English, and strong problem-solving abilities.
In this role, you will have the opportunity to work with cutting-edge technology, engage with customers to understand their needs, and participate in ongoing training and development.
To succeed in this position, you will need to be able to work under pressure, manage multiple priorities effectively, and be willing to relocate to Greece.
Responsibilities:
- Provide technical support to customers via phone, email, and chat.
- Diagnose and troubleshoot technical issues efficiently.
- Document customer interactions and maintain accurate records.
- Collaborate with teams to escalate complex issues.
- Participate in ongoing training and development.
Requirements:
- Fluency in Norwegian and English.
- Excellent communication skills.
- Previous experience in technical support or a related field.
- Strong problem-solving abilities.
- Able to work under pressure and manage multiple priorities.
Benefits:
- Private Health Insurance.
- Training & Development.
- Performance Bonus.
- Fully Paid Training.
- Greeks salary package.
- Monthly Events.
- Fully Paid Relocation Package (flight, transfer and hotel).
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