Career Opportunities in Consumer Services

2 days ago

Athens, Attica, Greece beBeeCustomerService Full time

We are excited to offer a unique opportunity for individuals looking to gain experience in the consumer services industry, specifically for German speakers.

As a member of our dynamic team, you'll experience fully paid relocation, ensuring a seamless transition as you settle into your new environment. This entry-level position is perfect for recent graduates or individuals looking to start their professional journey, providing a vibrant and supportive atmosphere where you can develop your skills and grow your career.

You will be immersed in an international culture while working in an engaging role that values your input and fosters personal and professional growth. With the azure waters of the Aegean Sea at your doorstep and a world of history and culture to explore, this is more than just a job; it's an adventure.

Responsibilities
  • Assist customers in resolving inquiries and issues via phone and email in German.
  • Provide top-notch consumer service by addressing customer needs professionally and efficiently.
  • Collaborate with team members to enhance service delivery and improve customer satisfaction.
  • Document customer interactions accurately in the database for future reference and analysis.
  • Contribute to daily team meetings and share insights to help improve service processes.
  • Maintain a positive and enthusiastic demeanor when interacting with customers and coworkers.
  • Participate in training sessions to stay updated on product knowledge and service protocols.
Requirements
  • Fluency in German and English, both written and spoken.
  • Strong interpersonal and communication skills with a customer-centric attitude.
  • Ability to work effectively in a team-oriented environment.
  • Good problem-solving abilities and a proactive approach to tasks.
  • A willingness to embrace relocation to Greece with company support.
  • High school diploma or equivalent; a degree in a related field is a plus.
  • Previous experience in customer service is beneficial but not essential.
  • Willingness to relocate to Greece.
Benefits
  • Fully paid relocation package, including flights, transfers, and a comfortable hotel stay.
  • Professional growth & development opportunities.
  • Competitive performance bonuses.
  • Competitive (Greek) monthly salary + 2 extra salaries per year.
  • Health care benefits and numerous other discounts.
  • Fully paid training by certified instructors.
  • State of the art premises, providing a great working environment with relaxing break areas.
  • Special events as well as community & social responsibility initiatives.
  • Referral Program: Bring your friends and receive great bonuses
  • Free Greek language courses.
  • Work for a Great Place to Work-Certified Company.

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