
Cloud Platform Support Specialist
3 days ago
Job Description:
">Customer Experts for Cloud Platform
">We are seeking a skilled Customer Expert to join our team, supporting users of a top cloud platform. As a member of our French Technical Customer Experts team, you will be providing 24/7 support for users from France and Belgium, helping them with their inquiries and technical issues via phone and email.
">Key Responsibilities:
">- ">
- Provide 24/7 help-desk support via phone and email.">
- Follow company procedures and guidelines.">
- Be positive and proactive, applying continuous improvement processes.">
- Exchange ideas and solutions with colleagues.">
Required Skills and Qualifications:
">Excellent writing and verbal communication skills in French. Good technical troubleshooting and problem-solving skills. Technical background and familiarity with technology trends. Experience in customer service is appreciated.
">What We Offer:
">Competitive monthly salary. Referral Program: Bring friends and receive great bonuses. Health care benefits and numerous other discounts. Full training by certified instructors. Professional growth and development opportunities. Special events and community and social responsibility initiatives. Free online Greek language courses. State-of-the-art premises providing a great working environment with relaxing break areas. Work for a Great Place to Work-Certified Company that fosters diversity.
">Why Join Our Team:
">This is a great opportunity to advance your career and work for a multinational company, developing strong experience and skills while representing one of the biggest brands worldwide. You will be a member of a company that fosters diversity, offering equal opportunities to all.
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