Cloud Platform Technical Support Specialist
6 hours ago
We are seeking a skilled Cloud Platform Technical Support Specialist to join our team. This is an exciting opportunity to work with a top cloud platform, providing technical support and building a better online user experience for millions of people worldwide.
About the Role
This is a full-time position that requires excellent writing and verbal communication skills in Portuguese. The ideal candidate will have good technical troubleshooting and problem-solving skills, as well as a technical background and familiarity with technology trends.
Responsibilities
- Provide 24/7 help-desk support via phone and email
- Follow company procedures and guidelines
- Be positive and proactive, with a desire for continuous improvement
- Exchange ideas and solutions with colleagues
Requirements
- Excellent writing and verbal communication skills in Portuguese
- Good technical troubleshooting and problem-solving skills
- Technical background and familiarity with technology trends
- Experience in customer service will be appreciated
- Positive attitude and team spirit
Benefits
- Competitive monthly salary plus two extra salaries per year
- Referral program: bring friends and receive great bonuses
- Healthcare benefits and numerous other discounts
- Full training by certified instructors
- Professional growth and development opportunities
- State-of-the-art premises, providing a great working environment with relaxing break areas
Why Join Our Team?
Our company fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age. We are a multinational company, representing one of the biggest brands worldwide. As a member of our team, you will have the opportunity to advance your career and develop strong experience and skills.
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