
Spanish Speaking Customer Support Specialist for Cloud Services
6 hours ago
This is an exciting opportunity to join our team of customer service representatives and provide top-notch support to users of a leading cloud platform. As a member of our team, you will be responsible for handling customer inquiries and technical issues via phone and email, ensuring that customers have a positive experience with our product.
We are seeking a highly skilled and motivated individual who can communicate effectively in Spanish and possess excellent writing and verbal communication skills. Additionally, you should have good technical troubleshooting and problem-solving skills, as well as a technical background and familiarity with technology trends.
Responsibilities:- Provide 24/7 help-desk support via phone and email
- Follow company procedures and guidelines
- Be positive and proactive and have a desire for applying continuous improvement processes
- Excellent writing & verbal communication skills in Spanish
- Good technical troubleshooting & problem-solving skills
- Technical background & familiarity with technology trends
- Experience in customer service will be appreciated
- Competitive monthly salary + additional benefits
- Referral Program: Bring your friends and receive great bonuses
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
This is a fantastic opportunity to advance your career and work for a multinational company, developing strong experience and skills while representing one of the biggest brands worldwide. You will be part of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.
Please find more information about this role below.
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