Cloud Support Specialist
6 hours ago
German-speaking customer experts are required for a top cloud platform to support users with their technical issues and inquiries via phone and email. The team is responsible for providing 24/7 help-desk support, building a better online user experience for millions of people worldwide.
">- Provide 24/7 help-desk support via phone and email
- Follow company procedures and guidelines
- Be positive and proactive, having a desire for continuous improvement processes
- Exchange ideas and solutions with colleagues
- Excellent writing & verbal communication skills in German
- Good technical troubleshooting & problem-solving skills
- Technical background & familiarity with technology trends
- Experience in customer service will be appreciated
- Positive attitude & team spirit
- Complete relocation support to Greece, including flight ticket expenses, hotel accommodation and house searching process at no cost to you
- Competitive monthly salary + 2 extra salaries per year
- Referral program: bring your friends and receive great bonuses
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events and community social responsibility initiatives
- Free online Greek language courses
- State-of-the-art premises, providing a great working environment with relaxing break areas
- Work for a Great Place to Work-Certified Company that fosters diversity
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