Multicultural Client Support Specialist
2 days ago
As a customer advisor, you will be the primary point of contact for clients seeking support. This role requires strong communication and problem-solving skills to ensure customer satisfaction.
Cross Border Talents is recruiting for this position to work in Athens, Greece. The successful candidate will have the opportunity to gain professional experience while enjoying the city's unique culture.
Responsibilities:- Provide exceptional customer service through effective communication and troubleshooting.
- Develop strong relationships with clients to improve their overall experience.
- Work collaboratively as part of a multicultural team to achieve shared goals.
Requirements:
Key Skills and Qualifications:- Fluency in Italian (C2 Level or Native).
- Good knowledge of English (B2 level).
- Strong typing speed and accuracy.
- Ability to work rotating shifts.
- Excellent computer skills and familiarity with relevant software.
- Previous experience in client-facing roles or related fields is highly desirable.
Benefits:
What We Offer:- Paid travel expenses.
- Accommodation in a hotel for the first 14 days, with assistance finding long-term housing.
- 12-month renewable contract.
- Health coverage and private health care.
- Competitive salary with performance-based bonuses.
- Flexible working hours and regular feedback opportunities.
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