Senior Auto Customer Support Specialist

1 day ago

Athens, Attica, Greece beBeeAutomotive Full time
Job Overview

We are seeking a skilled and enthusiastic individual to join our team as a Customer Expert. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers via phone calls, emails, and chats.

Your primary responsibility will be to act as the primary point of contact for customer requests, representing one of the world's most esteemed automobile brands. You will utilize your excellent communication skills to provide a seamless customer experience, responding to inquiries about products and services, offering expert advice on a range of car-related matters.

You will also be responsible for resolving issues as they arise, addressing customers' concerns in a professional and timely manner. Additionally, you will work closely with other team members to ensure that all customer needs are met.

In this role, you will have the opportunity to build your professional network, improve your communication skills, and enrich your CV with notable work experience.

  • Fluency in French is required
  • Very good use of English - both in written and spoken language is essential
  • A profound passion for cars is highly desirable
  • Work experience as a customer support/customer care representative for at least 6 months is preferred
  • Highly developed communication skills are necessary
  • A genuine problem-solving mentality and a deep sense of ownership are required
  • Tech savviness and learning agility are beneficial
  • A positive attitude is a must
What We Offer
  • Complete support to help you ease your relocation to Greece (flight tickets expenses, hotel accommodation, house searching process support)
  • Competitive monthly salary + 2 extra salaries per year
  • Refer-A-Friend: Bring your friends and receive great bonuses
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State of the art premises, providing a great working environment with relaxing break areas
  • The opportunity to work for a Great Place to Work-Certified Company
Why Choose This Opportunity?

This is a great chance to advance your career and work for a multinational company, developing strong experience and skills while representing one of the biggest brands worldwide. You will also be part of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.

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