
Customer Service Expert
3 days ago
Our company is seeking a Customer Service Expert to join our team. As a Sales Associate, you will play a vital role in delivering exceptional customer experiences and building long-lasting relationships with clients.
Main Responsibilities:
- Provide personalized assistance to customers, ensuring their needs are met and exceeded;
- Suggest and surprise customers with quality products, developing client relationships and sales services;
- Support customers by providing information on product care, aftersales support, and other relevant topics;
- Develop and maintain a customer portfolio through effective client discovery and bespoke experience, fostering loyalty and establishing long-term relationships;
- Collect and update client data, adhering to privacy policies and company procedures;
- Participate in customers' events and animations as needed;
- Stay up-to-date with product knowledge, including novelties, prices, and stock availability.
Requirements:
- Bachelor's degree with a focus on fashion or linguistics;
- Fluency in Greek and English, with a third language being an advantage;
- Experience in direct sales to clients, preferably in a luxury goods boutique;
- Proficiency in Excel and IT tools;
- Professionalism, enthusiasm, dynamism, ease of integration, and teamwork skills.
We value diversity and welcome individuals from all backgrounds. We believe in gender equality and strive to create a positive work environment.
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