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Cloud Workspace Technical Support Specialist

2 weeks ago

Athens, Attica, Greece beBeeCustomerSupport Full time €4,000 - €6,000
Job Overview:

We are seeking a skilled technical support specialist to join our remote team. This is a fantastic opportunity to work with one of the world's leading cloud project management brands, helping companies and organizations streamline their operations and boost productivity.

This role involves providing top-notch customer service via email, phone, or chat, following established procedures and policies. You will be responsible for resolving customer issues efficiently, tracking cases, and meeting performance targets as set out by client requirements.

  • You will need to have superior communication skills in English, both written and verbal, as well as the ability to understand complex text and interact effectively with customers.
  • A background in B2C environment, experience working with direct consumers, and excellent attention to detail are also essential.
  • We offer a competitive salary, comprehensive training, opportunities for professional growth and development, and a range of benefits including healthcare coverage and discounts.

As a member of our team, you will contribute to creating an exceptional customer experience while working remotely from home. This is a chance to advance your career, develop strong skills, and represent a global brand that values diversity and equal opportunities.

Learn more about this exciting opportunity and discover how you can thrive in this role.