Global Travel Coordinator

6 days ago

Athens, Attica, Greece beBee Careers Full time

Key Responsibilities

  • We work closely with customers to plan and book their travel itineraries, covering flights, hotels, car rentals, and other travel requirements.
  • We provide accurate information about travel options, policies, and destinations to ensure our customers make informed decisions.
  • Our customer support team efficiently resolves inquiries, complaints, and issues, ensuring a professional and courteous experience.
  • We handle various customer interactions, including phone calls, emails, and live chats, as required by the situation.
  • To offer top-notch assistance, we stay updated on industry trends and company services.

Requirements

  • Candidates must be native or fluent German speakers, ideally holding a C2 level certification.
  • Proficiency in English for internal communication is also essential.
  • A minimum of 6 months of experience in customer service is required.
  • We seek individuals with strong communication skills and a customer-centric approach.
  • Flexibility to work rotational shifts (Monday to Sunday, 08:00 AM – 11:00 PM) is necessary.
  • Familiarity with travel booking systems is beneficial but not mandatory.

Compensation and Benefits

  • We offer a competitive salary package that includes:
  • Salary: A generous annual compensation that rewards performance.
  • Performance Bonus: Based on individual and team performance metrics.
  • Meal Voucher: €50 per month for all employees.
  • Private Health & Life Insurance: Comprehensive coverage for peace of mind.
  • Annual Leave: 25 days of paid vacation to recharge and relax.
  • Working Hours: 40 hours per week, promoting work-life balance.

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