
Professional IT Support Technician
3 days ago
We seek a highly skilled and motivated professional to join our team as an IT Specialist.
- Troubleshoot and resolve technical issues related to email and document management solutions.
This role requires excellent verbal and written communication skills, customer orientation, and the ability to work independently and as part of a team.
An IT-related degree is preferred but not mandatory. Strong analytical and troubleshooting abilities are also required.
Key Responsibilities:- Provide technical support and assistance to customers via phone, email, and remote sessions.
- Collaborate with cross-functional teams to ensure timely resolution of customer issues.
- Document and escalate complex technical problems as needed.
The ideal candidate will have strong understanding of Microsoft Exchange, IIS, Active Directory, and Microsoft Cloud Services.
Benefits:This role offers a competitive salary based on qualifications and experience, a private insurance package, a supportive work environment, and the chance to work with cutting-edge technology.
A flexible hybrid model will be agreed upon after the first month.
About Us:We believe in nurturing talent and providing opportunities for professional growth. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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