Automotive Department Customer Support Specialist
1 day ago
Patrique Mercier Recruitment is seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our automotive department, you will be responsible for delivering exceptional service to Portuguese-speaking clients who require assistance with their automotive needs.
This role offers a unique opportunity to work with a leading company in the automotive industry and provide high-quality support to clients through various communication channels, including phone, email, and chat.
- Key Responsibilities:
- Deliver customer-centric service to Portuguese-speaking clients, ensuring prompt resolution of inquiries and issues.
- Provide detailed information on vehicle features, specifications, and maintenance services.
- Document all interactions with customers accurately and maintain organized records.
- Collaborate with internal teams to escalate and resolve complex issues effectively.
- Stay updated on industry trends and developments to provide clients with relevant information.
- Fluency in Portuguese and English, both written and spoken.
- Experience in customer service, preferably in the automotive or related industries.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities, with the capacity to work under pressure.
- Proficiency in customer service software and Microsoft Office applications.
- Detail-oriented with strong organizational skills.
- Private health insurance.
- Training and development opportunities.
- Performance bonus.
- Two extra salaries per year.
- Fully paid relocation package.
- Free Greek lessons and discounts.
As a Customer Service Representative, you will play a vital role in delivering exceptional service to our clients. If you have a passion for customer service and a strong desire to succeed in a dynamic environment, we encourage you to apply for this exciting opportunity.
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