Finnish Language Support Specialist for Delivery Operations

3 days ago

Athens, Attica, Greece beBeeCustomer Full time €2,500 - €4,000
Job Overview:
We are seeking a Finnish language support specialist to join our delivery operations team. The ideal candidate will have excellent communication skills in Finnish and the ability to provide professional and empathetic customer service support.

The role involves handling inbound communication from restaurant partners and end customers, resolving queries related to orders, refunds, delivery, and platform use, and delivering exceptional customer experience across all service channels.

Key responsibilities include:
  • Providing timely and effective responses to customer inquiries
  • Escalating sensitive and unresolved issues where necessary
  • Collaborating with internal teams to resolve complex issues
  • Staying up-to-date with product knowledge and platform updates


Required Skills and Qualifications:
To be successful in this role, you will need:
  • Excellent written and verbal communication skills in Finnish
  • Fluent English language skills
  • A customer service background or equivalent experience
  • Strong problem-solving and analytical skills
  • Ability to work in a dynamic and fast-paced environment


What We Offer:
In addition to a competitive salary, we offer a range of benefits including:
  • Relocation support for international candidates
  • Ongoing training and development opportunities
  • A comprehensive benefits package
  • The opportunity to work with a global brand


About the Role:
This is an exciting opportunity to join our delivery operations team and contribute to the growth and success of our business. If you are a motivated and customer-focused individual with a passion for providing excellent support, we encourage you to apply.

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