Portuguese Customer Device Support Specialist

1 day ago


Athens, Attica, Greece beBeeCustomer Full time €4,500 - €6,000

Job Title: Portuguese Customer Support Specialist for Dyson

Job Description

We are seeking a highly skilled and passionate customer support specialist to join our team. As a customer support specialist, you will play a key role in assisting customers with their Dyson devices, responding to their questions, and providing guidance on product usage and technical troubleshooting.

Key Responsibilities
  • Handle incoming phone calls, messages, and emails from customers.
  • Provide information and assistance on Dyson products.
  • Troubleshoot technical issues and offer solutions to customer inquiries.
  • Process warranty claims, repairs, and replacements.
  • Offer product recommendations based on customer needs and preferences.
Requirements
  • Excellent writing and verbal communication skills in Portuguese and English.
  • Strong attention to detail.
  • Good technical troubleshooting and problem-solving skills.
  • Ability to handle unexpected changes and customer concerns with professionalism.
What We Offer
  • Relocation support: Flights, accommodation & housing assistance—all at no cost to you.
  • Competitive monthly salary + 2 extra salaries per year.
  • Referral Program: Bring your friends and receive great bonuses.
  • Health care benefits and numerous other discounts.
  • Full training by certified instructors on Dyson products and customer service techniques.
  • Professional growth and development opportunities.
  • Special events, community involvement, and social responsibility initiatives.
  • Free online language courses.
  • State-of-the-art premises, providing a great working environment with relaxing break areas.
  • Work for a Great Place to Work-Certified Company that fosters diversity and inclusion.


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