Help Wanted: Customer Support Specialist

2 days ago

Athens, Attica, Greece beBeeSupport Full time €30,000 - €40,000

We are seeking a skilled Customer Support Specialist to join our team in Malta. As a customer-focused individual, you will be responsible for providing exceptional support to our clients via email, chat, and phone.

The ideal candidate will have excellent communication skills, both written and verbal, and be proficient in Microsoft Office. Experience in customer service is essential, with the ability to multitask and manage time effectively.

Key Responsibilities:

  • Provide high-quality support to customers via various channels
  • Work collaboratively with the team to achieve customer satisfaction goals
  • Translate promotional materials and customer surveys into local languages
  • Manage customer accounts and follow company policies on player safety and responsible gaming

What We Offer:

  • A competitive salary and bonus scheme
  • A generous relocation package, including flights, accommodation, and a welcome bonus
  • A hybrid work model, allowing you to balance office and remote work
  • Ongoing training and development opportunities
  • A multicultural and dynamic work environment

Requirements:

  • Excellent command of Greek and English languages (written and verbal)
  • Strong Microsoft Office skills
  • Background in customer service, with experience in face-to-face, online, or phone-based interactions
  • Ability to multitask and manage time effectively

Additional Perks:

  • 28 vacation days per year
  • Health and life insurance
  • Company discounts and events

How to Apply: If you are a motivated and customer-centric individual looking for a new challenge, please submit your application, including your resume and a cover letter outlining your relevant experience and qualifications.

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