Customer Support Specialist

2 days ago

Athens, Attica, Greece beBeeCareers Full time

Are you fluent in Czech and familiar with digital cameras, printers & photocopiers? This is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide.

Job Overview
  • Experience Level: Junior
  • Total Years Experience: 0-5 years
  • Job Languages: Czech
  • Job posting schema: Yes

We are looking for Customer Experts who can provide customer support for printers, photocopiers, digital cameras & other imaging products to Czech speaking customers. As a Customer Expert, you will be responsible for communicating with customers via phone, chat & e-mail, tracking and following cases to ensure they closed in an efficient and timely manner, providing and maintaining strong, professional relationships with all partners and showing empathy at all times.

Responsibilities:
  • Communicate with customers via phone, chat & e-mail
  • Track and follow cases to ensure they closed in an efficient and timely manner
  • Provide and maintain strong, professional relationships with all partners and show empathy at all times
  • Work towards reaching targets as set out by client statement of work as well as internal targets
  • Answer customers' inquiries and troubleshoot or escalate technical issues that they face
  • Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible
  • Turn every customer into a happy customer
  • Exchange ideas and solutions with your colleagues
Requirements
  • Strong written and verbal skills in Czech
  • Good communication skills in English
  • Tech savviness
  • Solution driven out of the box thinking
  • An empathetic soul with the communication skills that match
  • A positive and adventurous attitude
What We Offer
  • Competitive monthly salary + 2 extra salaries per year
  • Referral Program: Bring your friends and receive great bonuses
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State of the art premises, providing a great working environment with relaxing break areas
  • Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age

  • Customer Support Specialist

    2 days ago

    Athens, Attica, Greece beBeeCustomerSupport Full time

    Customer Support SpecialistWe are seeking an enthusiastic and customer-focused individual to join our team as a Customer Support Specialist. As the first point of contact for customers, you will be responsible for providing exceptional support via phone, email, or chat.The ideal candidate will have strong communication skills in Italian (both written and...

  • Customer Support Specialist

    2 days ago

    Athens, Attica, Greece beBeeSupport Full time

    Customer Support SpecialistWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Support Specialist. This role is ideal for those who enjoy delivering exceptional customer experiences and are passionate about providing top-notch support to clients with subscription inquiries.Provide expert customer support to clients...

  • Customer Support Specialist

    2 days ago

    Athens, Attica, Greece beBeeCustomerSupport Full time

    Customer Support Specialist in GreeceWe are seeking a highly skilled and motivated customer support specialist to join our team in Greece. As a customer support specialist, you will be responsible for providing exceptional service to our clients, assisting them with their queries and concerns, and ensuring that they have a positive experience with our...

  • Customer Support Specialist

    2 days ago

    Athens, Attica, Greece beBeeCustomer Full time

    Customer Support Specialist for Virtual Assistant TeamWe are seeking a skilled and dedicated individual to join our virtual assistant team as a customer support specialist. In this role, you will provide exceptional support to Slovak-speaking customers through various communication channels.The successful candidate will be fluent in Slovak (written and...

  • Lithuanian Language Customer Support Specialist

    2 days ago

    Athens, Attica, Greece beBeeCustomer Full time

    Job Overview:Lithuanian Language Customer Support SpecialistTP in Greece is seeking a talented and customer-oriented professional to join our team as a Lithuanian language customer support specialist. This exciting role requires fluency in Lithuanian, strong communication skills, and a passion for delivering exceptional customer experiences.We are looking...

  • Hebrew Language Customer Support Specialist

    2 days ago

    Athens, Attica, Greece beBeeCustomerSupport Full time

    Job Title: Hebrew Language Customer Support SpecialistAbout the Job:We are seeking a highly skilled and motivated customer support specialist to join our team. As a customer support specialist, you will be responsible for communicating with customers via phone, chat, and email, troubleshooting technical issues, and providing solutions to resolve customer...

  • Customer Support Specialist

    2 days ago

    Athens, Attica, Greece beBeeCustomer Full time

    **Job Title:** Customer Support SpecialistAre you passionate about delivering exceptional customer experiences? We are seeking a skilled and enthusiastic Customer Support Specialist to join our team.As a key member of our support team, you will be responsible for providing top-notch assistance to our customers via multiple channels. You will resolve issues...

  • Gaming Support Specialist

    2 days ago

    Athens, Attica, Greece beBeeSupport Full time

    Gaming Support Specialist RoleWe are seeking a Gaming Support Specialist to join our team and provide exceptional support to Slovak-speaking customers. As a key member of our department, you will play a vital role in ensuring customers have a positive gaming experience.

  • Customer Support Specialist

    7 days ago

    Athens, Attica, Greece beBeeCustomerService Full time

    Travel Advisor in Athens, Greece">We are seeking a skilled Travel Advisor to join our dynamic team in Athens, Greece. As a Customer Support Specialist, you will be the primary point of contact for travelers, providing expert support and ensuring a seamless experience.Your daily tasks will include:Handling customer inquiries via phone and email with...

  • Virtual Reality Customer Support Specialist

    2 days ago

    Athens, Attica, Greece beBeeCzech Full time

    Customer Support Specialist for Virtual Reality & Augmented RealityWe are seeking a highly skilled Customer Support Specialist to join our cutting-edge Virtual Reality & Augmented Reality Department. This role requires a passion for technology, excellent communication and interpersonal skills, and a commitment to exceptional customer service.The ideal...