Customer Support Specialist

2 days ago

Athens, Attica, Greece beBeeCustomer Full time

Job Summary

We are seeking a dedicated and skilled Customer Support Specialist to join our team. In this role, you will be at the forefront of customer service, operating via telephone/chat/email to support customers.

Key Responsibilities:

  • Provide exceptional customer service, resolving issues promptly and efficiently.
  • Maintain accurate and professional records of calls, ensuring complete and timely documentation.
  • Ensure the integrity, accuracy, and confidentiality of all information obtained.
  • Collaborate with team members to achieve common goals and objectives.

Requirements:

  • Experience in customer service or a related field.
  • Excellent communication and interpersonal skills, with the ability to showcase empathy and confidence towards a diverse customer base.
  • Service-oriented mindset and problem-solving skills.
  • Ability to work independently and as part of a team.

Benefits:

  • A supportive and dynamic work environment.
  • Rich training and development opportunities.
  • Exciting career prospects and a solid internal career path.
  • A hybrid working model.

About Us:

We are a leading provider of credit management services across Europe, helping companies get paid and supporting people with their late payments. Our mission is to lead the way to a sound economy and play a critical role in society at large.

Our team consists of circa 10,000 dedicated professionals who serve around 80,000 companies across Europe. We value diversity and inclusion, encouraging applicants from all backgrounds to apply.

How to Apply:

If you believe you have the right qualifications and experience, please send your English CV and a cover letter. We strive to create a diverse and inclusive workplace, where everyone feels valued and supported.

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