Czech Language Customer Service Representative
1 day ago
Immerse yourself in a remote customer service role and provide exceptional support to Czech-speaking clients while enjoying the flexibility of a work-from-anywhere environment.
Key Responsibilities- Deliver top-notch customer care through various channels, including phone, email, and chat.
- Address customer inquiries and resolve issues efficiently to ensure satisfaction.
- Utilize your knowledge of products and services to assist customers effectively.
- Document customer interactions accurately in our CRM system.
- Collaborate with your team to enhance service quality and share best practices.
- Participate in training sessions to stay updated on new products and services.
- Provide feedback and suggestions for improving customer service processes.
Requirements
- Fluent in Czech, both written and spoken; proficiency in English is required.
- Strong communication and interpersonal skills with a customer-centric approach.
- Ability to work independently and maintain productivity in a remote setting.
- Excellent problem-solving skills and attention to detail.
- Previous experience in customer service is preferred.
- Familiarity with CRM systems and customer service tools is a plus.
- A positive attitude, flexibility, and a willingness to adapt to new environments.
Benefits
- Relocation package, including flights and transfers.
- Professional growth & development opportunities.
- Competitive performance bonuses.
- Competitive monthly salary + 2 extra salaries per year.
- Health care benefits and numerous other discounts.
- Fully paid training by certified instructors.
- State-of-the-art premises, providing a great working environment.
- Special events and community initiatives.
- Referral Program: Bring your friends and receive great bonuses.
- Free Greek language courses.
- Work for a Great Place to Work-Certified Company.
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