Technical Support Specialist for Dutch Speaking Customers

1 day ago


Athens, Attica, Greece beBeeDutch Full time €3,000 - €6,000
  • Job Title: Customer Expert for Tech Leader

Are you passionate about the latest technology and gadgets? Are you fluent in Dutch? Work as a customer expert with a Top Tech Leader.

We connect customers with the world's top brands. Our team of over 12,000 people from 110+ nationalities represents leading global businesses, providing Customer Care, Sales & Technical Support services, as well as Content Moderation for Social Media.

This is a great opportunity to join our Dutch customer experience team, to support customers from the Netherlands and Belgium, after following a complete training by certified instructors.

What You Will Do:

  • Communicate with customers via phone, chat & email
  • Track and follow cases to ensure they closed in an efficient and timely manner
  • Maintain high customer satisfaction, representing a major brand
  • Provide troubleshooting for mobile devices (mobile phones, tablets & more)
  • Assist customers to manage/secure their account & passwords
  • Set-up repairs for hardware-related issues
  • Escalate unresolved cases by contacting 2nd level support Interaction Experts
  • Maintain high customer satisfaction
What You Will Bring:
  • Fluency in Dutch
  • Advanced English knowledge
  • Familiarity with iOS and/or MacOS, or comparable technology, is preferred
  • Great communication skills
  • Prior customer support experience would be an advantage
  • Strong troubleshooting skills
What We Offer:
  • Complete support to help you ease your relocation to Greece
  • Competitive monthly salary + 2 extra salaries per year
  • Referral Program: Bring your friends and receive great bonuses
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State of the art premises, providing a great working environment with relaxing break areas
  • Work for a Great Place to Work-Certified Company that fosters diversity.


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