Digital Event Services Expert

1 day ago

Athens, Attica, Greece beBeeEvent Full time

Exclusive Opportunity: Czech Speaking Expert for Digital Event Solutions

Patrique Mercier Recruitment ES is proud to present a fantastic career opportunity for a Czech Speaking Expert to join our team in the digital event sector. This role is ideal for individuals who are passionate about customer interaction and have a keen interest in the events industry.

As a key member of our team, you will work closely with Czech-speaking clients to provide comprehensive support for their digital event service inquiries. Your expertise will be crucial in guiding customers through our online platforms, ensuring they have a seamless experience for their events.

Your Key Responsibilities
  • Collaborate with clients to resolve their queries related to digital ticketing and event services.
  • Offer personalized guidance to clients throughout the ticket purchasing process and provide recommendations based on their requirements.
  • Troubleshoot and resolve client issues efficiently, delivering exceptional customer satisfaction.
  • Work closely with event organizers to ensure accurate and relevant event information is provided to clients.
  • Monitor digital trends and suggest improvements to enhance our services.
  • Maintain accurate records of customer interactions and service requests within our CRM system.

We Are Looking For:

  • Czech language fluency (spoken and written) is essential; proficiency in English is an advantage.
  • Experience in customer-facing roles, sales, or the events industry is preferred.
  • Strong communication skills with a focus on delivering exceptional customer satisfaction.
  • Ability to analyze customer needs and deliver effective solutions.
  • Familiarity with digital ticketing and event management platforms is beneficial.
  • A collaborative attitude and ability to work well in a team environment.
  • Willingness to embrace new challenges and a genuine interest in the events industry.

We Offer:

  • Private Health Insurance
  • Training & Development Opportunities
  • Performance Bonus Scheme
  • Relocation Package (flight, transfer, and hotel)
  • Free Greek Lessons and other benefits

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