
Digital Event Services Expert
1 day ago
Exclusive Opportunity: Czech Speaking Expert for Digital Event Solutions
Patrique Mercier Recruitment ES is proud to present a fantastic career opportunity for a Czech Speaking Expert to join our team in the digital event sector. This role is ideal for individuals who are passionate about customer interaction and have a keen interest in the events industry.
As a key member of our team, you will work closely with Czech-speaking clients to provide comprehensive support for their digital event service inquiries. Your expertise will be crucial in guiding customers through our online platforms, ensuring they have a seamless experience for their events.
Your Key Responsibilities- Collaborate with clients to resolve their queries related to digital ticketing and event services.
- Offer personalized guidance to clients throughout the ticket purchasing process and provide recommendations based on their requirements.
- Troubleshoot and resolve client issues efficiently, delivering exceptional customer satisfaction.
- Work closely with event organizers to ensure accurate and relevant event information is provided to clients.
- Monitor digital trends and suggest improvements to enhance our services.
- Maintain accurate records of customer interactions and service requests within our CRM system.
We Are Looking For:
- Czech language fluency (spoken and written) is essential; proficiency in English is an advantage.
- Experience in customer-facing roles, sales, or the events industry is preferred.
- Strong communication skills with a focus on delivering exceptional customer satisfaction.
- Ability to analyze customer needs and deliver effective solutions.
- Familiarity with digital ticketing and event management platforms is beneficial.
- A collaborative attitude and ability to work well in a team environment.
- Willingness to embrace new challenges and a genuine interest in the events industry.
We Offer:
- Private Health Insurance
- Training & Development Opportunities
- Performance Bonus Scheme
- Relocation Package (flight, transfer, and hotel)
- Free Greek Lessons and other benefits
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