Customer Service Representative for Health and Wellness

3 days ago


Athens, Attica, Greece beBeeCustomerService Full time

Promoting a healthier lifestyle requires more than just knowledge of health and wellness products. It demands exceptional customer service skills, strong communication abilities, and a passion for helping others. As a Customer Service Representative for our Health and Wellness department, you will be at the forefront of this mission.

About the Role

This is an exciting opportunity for Spanish-speaking individuals to join a dynamic team dedicated to providing top-notch customer support. Your primary responsibility will be to assist clients with their inquiries, provide information about our health and wellness products, and ensure a superb customer experience.

Key Responsibilities
  • Deliver outstanding customer support to Spanish-speaking clients via phone, email, and chat.
  • Assist customers with inquiries regarding health and wellness products.
  • Provide accurate information and guidance to enhance customer satisfaction.
  • Maintain a positive and empathetic approach in all interactions.
  • Document all customer interactions for future reference and service improvement.
  • Collaborate with team members to achieve overall customer service goals.
  • Engage in ongoing training to remain informed about products and services.
Requirements
  • Fluency in Spanish (both written and spoken) is essential.
  • A strong passion for health, wellness, and customer service.
  • Previous experience in customer service is a plus but not mandatory.
  • Excellent communication and interpersonal skills.
  • Ability to address inquiries with patience and professionalism.
  • Strong problem-solving skills and a proactive mindset.
  • Desire to learn and grow within a supportive team environment
Benefits
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • Extra Salaries Per Year Fully Paid Training
  • Above Average Salary
  • Fully Paid Relocation Package (flight, transfer, and hotel)
  • Free Greek Lessons, discounts, and other perks


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