Dedicated Health and Wellness Customer Service Specialist
2 days ago
Patrique Mercier Recruitment offers an exciting opportunity for a dedicated and skilled Health and Wellness Customer Service Representative to join our team.
This role is ideal for individuals who are passionate about providing exceptional customer service and have a strong understanding of health and wellness products.
The successful candidate will be responsible for delivering top-notch support to customers, assisting them with inquiries related to health and wellness products, orders, and services. This includes:
- Providing accurate and timely responses to customer inquiries via various communication channels.
- Assisting customers with product information, order processing, and wellness advice.
- Documenting all customer interactions accurately in the CRM system for effective tracking.
- Collaborating with internal teams to resolve customer issues and provide timely solutions.
- Staying informed about product offerings, health trends, and company policies to assist customers effectively.
Requirements
For this role, we are seeking candidates with:
- Fluency in German and English; knowledge of additional languages is a plus.
- Experience in customer service, preferably in the health and wellness or retail sector.
- Strong communication and interpersonal skills with a focus on customer needs.
- Proficient in CRM systems and general computer applications.
- Detail-oriented with excellent organizational skills.
- Able to work successfully both independently and within a team environment.
Benefits
As a valued member of our team, you can expect:
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package (flight, transfer, and hotel)
- Many Extras
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