Health and Wellness Ambassador
1 day ago
As a Health and Wellness Ambassador, you will be the face of our company, providing exceptional customer service to Portuguese-speaking clients.
Key Responsibilities- Provide personalized support to customers via phone, email, and chat.
- Assist customers with inquiries regarding health and wellness products, orders, and returns.
- Educate customers about product benefits, usage, and features to ensure informed purchasing decisions.
- Address customer complaints and provide effective solutions to ensure customer satisfaction.
- Maintain accurate records of customer interactions and document feedback for service improvement.
- Collaborate with product specialists to stay updated on the latest health and wellness trends and product offerings.
- Fluency in Portuguese and English, both written and spoken.
- Experience in customer service, preferably in the health and wellness or retail sector.
- Strong communication and interpersonal skills.
- Ability to handle customer inquiries and complaints with a positive attitude.
- Proficiency in customer service software and Microsoft Office applications.
- Detail-oriented with excellent organizational skills.
- Genuine interest in health and wellness products and a passion for helping customers.
- Competitive salary and bonus structure
- Private health insurance
- Training and development opportunities
- Performance-based bonuses
- Relocation package (flight, transfer, and hotel)
- Free Greek lessons and other perks
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