Czech Speaking Customer Service Representative

3 weeks ago


Athens, Attica, Greece Eco Plus Solutions AB Full time

We're seeking a highly motivated and customer-focused Czech-Speaking Customer Advisor to join our dynamic team in Athens. As a key member of our customer support team, you will be responsible for providing exceptional support and service to our Czech-speaking customers.

Key Responsibilities:
  • Customer Engagement: You will be the primary point of contact for our customers, assisting them with inquiries, guiding them through our products, and ensuring a positive experience every time they interact with us.
  • Problem Solving: You will work closely with our team to resolve customer issues efficiently and effectively, providing solutions that meet their needs and exceed their expectations.
  • Collaboration: You will work collaboratively with our team to ensure seamless communication and efficient issue resolution, promoting a culture of teamwork and open communication.
  • Feedback & Documentation: You will document customer interactions and feedback, providing valuable insights to help us continuously improve our products and services.
Requirements:
  • Fluent in Czech: You must be fluent in Czech, with a good command of English, to effectively communicate with our diverse customer base.
  • Customer-Focused: You must have a passion for helping others and a natural ability to connect with customers, demonstrating patience, empathy, and a positive attitude.
  • Eager to Learn: While experience in customer service is a plus, we provide comprehensive training to get you up to speed, so a willingness to learn and grow is essential.
  • Adaptable: You must be able to thrive in a fast-paced environment, adapting to new challenges and priorities as they arise.
What We Offer:

We believe in taking care of our people, and we're committed to creating a workplace where you can thrive both professionally and personally. Here's what you can look forward to:

  • Competitive Salary: Your hard work deserves to be rewarded, and we offer a competitive salary that reflects your skills and dedication.
  • Comprehensive Relocation Package: If you're moving to Athens from abroad, we've got you covered, handling your flight arrangements and providing accommodation to help you settle in smoothly.
  • Career Development: We're not just offering you a job - we're offering you a future, with regular training, workshops, and opportunities for career advancement.
  • Health & Life Insurance: Your well-being is our priority, and we provide comprehensive health and life insurance to give you peace of mind and keep you and your loved ones protected.
  • Dynamic Work Environment: Join a team that values diversity, creativity, and innovation, fostering collaboration and encouraging you to bring your unique perspective to the table.
  • Work-Life Balance: We promote a healthy work-life balance, ensuring you have time to explore all the wonders that Athens has to offer.
  • Employee Perks: Enjoy additional benefits such as meal vouchers, transport allowances, and exclusive discounts on our products and services.
Why Athens?

Athens isn't just a city - it's an experience. Imagine living in a place where ancient history meets vibrant modern life, with endless opportunities to explore, learn, and grow. From the iconic Parthenon to the bustling markets, stunning beaches, and lively neighborhoods, Athens offers something for everyone.

Explore the cobblestone streets of Plaka, savor the flavors of Greek cuisine, or unwind on a weekend getaway to one of the nearby islands. Athens is not just where you'll work - it's where you'll create unforgettable memories.



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