Dutch Customer Support Representative

3 days ago

Athens, Attica, Greece beBeeCustomerSupport Full time €104,000 - €130,878
Job Title: Dutch Customer Support Specialist

We are seeking a skilled and customer-focused individual to join our team as a Dutch Customer Support Specialist.

The ideal candidate will have excellent communication skills in Dutch and English, with the ability to provide top-notch support to customers via phone, email, and chat. They will be responsible for troubleshooting technical issues, resolving customer complaints, and providing product information to ensure customer satisfaction.

This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and is eager to work in a fast-paced environment. If you are a strong communicator with a knack for problem-solving, we would love to hear from you

Responsibilities:
  • Handle incoming customer inquiries via phone, email, and chat
  • Troubleshoot technical issues and resolve customer complaints
  • Provide product information and training to customers
  • Work closely with internal teams to resolve customer issues
  • Meet or exceed customer satisfaction targets
Requirements:
  • Excellent written and verbal communication skills in Dutch and English
  • Strong problem-solving and analytical skills
  • Ability to multitask and prioritize tasks effectively
  • Good knowledge of customer service principles and practices
  • High school diploma or equivalent required; degree in a related field preferred
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance
Benefits:
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) plan with company match
  • Paid time off and holidays

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