Dutch-Speaking Customer Support Specialist

10 hours ago

Athens, Attica, Greece beBeeCustomer Full time €104,000 - €130,878
Job Description

We are looking for a Dutch-speaking Customer Expert to join our team in Athens. As a key member of our customer support team, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.

The ideal candidate will have excellent verbal and written communication skills in Dutch, as well as strong English knowledge. They should also be able to understand complex text and interact with customers fluently.

Previous experience working with direct consumers is essential, and B2B experience is a plus. The successful candidate will be an effective team player who can work independently and has a passion for delivering exceptional customer service.

Required Skills and Qualifications
  • Superior verbal and written skills in Dutch
  • Very good English knowledge
  • Ability to understand the main ideas of complex text on both concrete and abstract topics
  • Ability to fluently interact without strain for either party.
  • Experience working with direct consumers, in B2C environment; B2B is a distinct advantage
  • High attention to details and follow through
  • An effective team player who is able to also work independently
  • Proven ability to deal with problems and solve them effectively
  • Professional customer service skills: solutions mindset, helping nature, passion for the customer and the customer experience
  • Robust multitasking skills (e.g. able to log calls and interact with the customer simultaneously)
Benefits
  • Complete relocation package including flight tickets, hotel accommodation, and support with house searching process
  • Competitive monthly salary + 2 extra salaries per year
  • Refer-A-Friend program with great bonuses
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State-of-the-art premises with relaxing break areas
Others

This is a great opportunity to advance your career and work for a multinational company. You will have the chance to develop strong experience and skills, while representing one of the biggest brands worldwide. We foster diversity and offer equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.

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