Dutch Customer Service Representative
2 weeks ago
Are you a Dutch speaker who enjoys helping others and solving problems? We are looking for motivated individuals to join our on-site team in various customer-facing positions across departments.
This is an on-site customer support role based in Athens, Greece, where you will assist Dutch-speaking customers on behalf of a well-known international brand. The work involves supporting customers across a variety of inquiries via multiple channels of communication.
What You Will Do
- Act as the main point of contact for Dutch-speaking customers
- Handle inquiries via phone, email, and chat (orders, payments, deliveries, complaints)
- Provide high-level customer care and go the extra mile to resolve issues
- Collaborate with a team and maintain professionalism in a fast-paced environment
Requirements
- Native or near-native level in Dutch
- Good English communication (B2 level)
- Strong listening and communication skills
- Ability to multitask and work under pressure
- Team-oriented with a proactive attitude
- Must be able to relocate to and work on-site in Athens, Greece
Benefits
What Is In It For You
- €1350 gross/month salary
- 10% of the gross salary as a monthly bonus based on performance
- 14 salaries/year
- €1500 signing bonus
- Full relocation support (flight, accommodation in a hotel and assistance with documentation)
- On-site, full-time work (8-hour shifts, 5 days/week)
- Great team environment & growth opportunities in a multinational setting
- Strong commissions and learning opportunities
Please note: This is a full-time on-site position in Greece. Remote or hybrid work is not available for this role.
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