
Global Travel Support Agent
2 days ago
We are seeking a highly skilled and passionate Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, handling their inquiries, and resolving any issues that may arise.
This is an exciting opportunity for someone who is looking to start a new career in the travel industry or wants to take their existing experience to the next level. Our ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to work well under pressure.
- About the Role:
- Assist customers with flight bookings, cancellations, and changes
- Handle customer inquiries via phone, email, and social media
- Responsible for providing quality service to ensure customer satisfaction
- Work collaboratively with colleagues to resolve complex customer issues
Requirements:
- Language Skills: Native or fluent level of German (oral and written)
- Communication Skills: Excellent verbal and written communication skills
- Experience: Previous experience in customer service, preferably in the travel industry
- Skills: Ability to learn and adapt to new software technologies, good problem-solving skills, and multitasking capabilities
What We Offer:
- Competitive Salary: A competitive salary package that reflects your hard work and dedication
- Opportunities for Growth: The chance to grow your career and take on new challenges within the company
- Benefits Package: A comprehensive benefits package, including health insurance, paid time off, and more
- Flexible Work Arrangements: The option to work remotely or from our office, depending on your preferences
Join Our Team:
We are proud to be an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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