Slovak Speaking Travel Ambassador

2 days ago

Athens, Attica, Greece beBeeCustomerService Full time

Explore a rewarding career opportunity as a Slovak-speaking customer service representative in the online travel industry. We are seeking a highly motivated individual to join our team and provide exceptional support to customers planning their travels.

Job Description
  • Deliver outstanding customer service to Slovak-speaking clients via various communication channels, ensuring a positive experience throughout their journey.
  • Address inquiries and resolve customer issues effectively, demonstrating a proactive approach to problem-solving.
  • Maintain a professional demeanor during all interactions with customers, upholding our company's high standards of excellence.
  • Document customer conversations accurately for quality assurance purposes, contributing to continuous improvement initiatives.
  • Collaborate with team members to meet department goals and enhance service quality, fostering a culture of teamwork and collaboration.
  • Participate in ongoing training to stay informed about products and travel options, expanding your knowledge and skills in the industry.
Required Skills and Qualifications
  • Fluency in Slovak (both written and spoken) is required; please ensure your nationality and native language are clearly stated in your C.V. or Cover Letter.
  • A passion for travel and helping customers plan their trips is essential for success in this role.
  • Previous experience in customer service is preferred but not mandatory, as we welcome candidates from diverse backgrounds.
  • Excellent communication skills and the ability to work well in a team are crucial for delivering exceptional results.
  • Strong problem-solving skills and a positive attitude are vital for overcoming challenges and achieving goals.
  • A willingness to embrace a multicultural work environment and adapt to changing situations is essential for success.
  • A desire to learn and grow in the travel industry is a key characteristic of our ideal candidate.
Benefits

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