Nordic Customer Service Representative for Skincare Products
2 days ago
We are excited to present a unique opportunity for a skilled Nordic Speaking Customer Service Representative to join our esteemed client's Beauty & Skincare Products Department.
Key Responsibilities- Provide exceptional customer support in Nordic languages (Swedish, Norwegian, Danish, or Finnish), addressing inquiries related to beauty and skincare products.
- Assist customers with product selection, usage advice, and troubleshooting any issues they may encounter with their orders.
- Document customer interactions and feedback accurately in the CRM system for ongoing improvements in service.
- Collaborate with the sales and product teams to communicate customer insights and enhance product offerings.
- Stay updated on beauty and skincare trends, product knowledge, and promotional activities to provide customers with relevant information.
- Engage proactively with customers to build rapport and foster lasting relationships.
- Participate in regular training sessions to enhance your product knowledge and customer service skills.
Requirements
- Fluency in a Nordic language (Swedish, Norwegian, Danish, or Finnish) and strong English communication skills, both written and spoken.
- Experience in customer service, particularly in the beauty or skincare industry, is highly preferred.
- Strong interpersonal skills with a focus on delivering a positive customer experience.
- Excellent problem-solving abilities and a proactive approach to addressing customer needs.
- Able to manage multiple inquiries and tasks effectively in a dynamic work environment.
- Attention to detail and strong organizational skills for maintaining accurate records.
- A passion for beauty and skincare products, with a willingness to learn and share knowledge with customers.
Benefits
- Performance bonus.
- Transportation bonus.
- Private health care benefits.
- Two additional salaries per year.
- Fully paid training by certified instructors.
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Athens, Attica, Greece beBeeBeauty Full timeCustomer Service Representative for Beauty and Skincare">Patrique Mercier Recruitment ES is thrilled to offer a unique opportunity for Nordic speakers to join our customer service team in the beauty and skincare products department.">If you are passionate about beauty and skincare and enjoy providing excellent customer support, this role is perfect for you....
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