Danish Speaking Customer Support Specialist

3 days ago

Athens, Attica, Greece beBeeCustomerSupport Full time

Job Summary:

We are seeking an experienced Danish-speaking professional to join our customer support team in Greece. As a key member of our team, you will be responsible for providing exceptional customer experience through phone calls, emails, and chats.

About the Role:

  • Be the primary point of contact for customers and clients
  • Utilize communication skills to provide seamless customer experience
  • Provide daily support and consult clients on best practices about their business
  • Respond to customer inquiries about our services and solutions, as well as complaints - always in a professional manner
  • Resolve issues as they arise - timely and efficiently
  • Strive for excellence in every interaction, aiming for increased product usage and customer loyalty

About You:

  • Fluency in Danish
  • Very good use of English - both in written and spoken language
  • Work experience in a customer support role is a plus
  • An interest in digital banking and payment solutions is desired
  • Exceptional communication & soft skills, as well as a problem-solving mentality
  • Tech savviness & learning agility
  • A genuine sense of ownership along with an unbreakable team spirit
  • Flexibility in adapting to a fast-paced environment

What We Offer:

  • Complete support to help you ease your relocation to Greece
  • Competitive monthly salary + benefits
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses

About Us:

We are a multinational company that fosters diversity, offering equal opportunities to all. Join us and advance your career while developing strong experience and skills.

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