Danish Speaking Customer Support Specialist

3 days ago

Athens, Attica, Greece beBeeCustomer Full time

As a seasoned professional in customer support, you will play a vital role in delivering exceptional experiences to our clients.

Key Responsibilities:
  • Primary Point of Contact: You will be the first point of contact for client inquiries and requests.
  • Inbound Calls: Answer phone calls from retailers, merchants, and shop owners related to their POS devices.
  • Troubleshooting: Identify and resolve technical issues, guiding clients toward desired outcomes.
  • Timely Issue Resolution: Resolve issues efficiently, ensuring client satisfaction.
  • Excellence in Interaction: Strive for excellence in every client interaction, promoting increased product usage and loyalty.
  • Goal-Oriented: Commit to meeting personal and team targets.
Requirements:
  • Language Skills: Fluency in Danish and very good use of English (both written and spoken).
  • Customer Support Experience: Prior work experience in a customer support role is advantageous.
  • Communication and Problem-Solving: Exceptional communication skills, soft skills, and a problem-solving mentality.
  • Tech Proficiency: Familiarity with Android OS, advanced PC skills, and a willingness to learn.
  • Team Spirit: Demonstrate genuine ownership and an unbreakable team spirit.
  • Adaptability: Thrive in a fast-paced environment.
What We Offer:
  • Relocation assistance to Greece, including flight tickets expenses, hotel accommodation, and support with the house searching process.
  • Competitive monthly salary.
  • Referral Program: Bring your friends and receive great bonuses.
  • Health care benefits and numerous other discounts.
  • Full training by certified instructors.
  • Professional growth & development opportunities.
  • Special events as well as community & social responsibility initiatives.
  • Free online Greek language courses.
  • State of the art premises, providing a great working environment with relaxing break areas.
  • Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all.
Opportunities:
  • Advance your career and work for a multinational company.
  • Develop strong experience and skills while representing one of the biggest brands worldwide.

For more information or to explore additional job options, please visit our website.

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