Customer Support Specialist

2 days ago

Athens, Attica, Greece beBeeCareer Full time
Job Description:

Pandora Customer Experts are responsible for handling customer inquiries, providing product information, and resolving issues in a timely and professional manner. They will be the primary point of contact for customers, responding to calls, emails, and chats in Spanish.

The ideal candidate will have excellent communication skills, both written and verbal, and be able to work in a fast-paced environment. They must also be knowledgeable about Pandora products and services, as well as have strong problem-solving skills.

Required Skills and Qualifications:
  • Excellent command of Spanish
  • Good knowledge of English
  • Great communication & soft skills, as well as problem-solving skills
  • Computer knowledge/tech savviness
  • Ability to multitask and have strong interpersonal skills
  • Ability to work in rotating shifts and availability to work overtime when/if required
  • Work experience in customer support will be considered as an advantage
  • A positive and adventurous attitude

Benefits:
  • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process)
  • Competitive monthly salary + 2 extra salaries per year
  • Referral Program: Bring your friends and receive great bonuses
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State of the art premises, providing a great working environment with relaxing break areas
  • Work for a Great Place to Work-Certified Company that fosters diversity

Others:

This is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.

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