Customer Support Specialist

2 days ago

Athens, Attica, Greece beBeeNordic Full time
Job Description">

We are seeking a customer support professional to join our online marketplace team. In this role, you will be responsible for providing exceptional service to our Nordic-speaking customers via various communication channels.

">
  • Deliver top-notch customer support to meet and exceed client expectations.
  • Assist customers with queries related to the online marketplace, ensuring a seamless shopping experience.
  • Document customer interactions accurately in our CRM system.
  • Collaborate with team members to achieve service goals and enhance customer satisfaction.
  • Participate in ongoing training to stay informed about marketplace trends and updates.

As a member of our dynamic team, you will have the opportunity to work in a fast-paced environment and contribute to the growth and success of our online marketplace.

">Required Skills and Qualifications">

To succeed in this role, you will need:

">
  • Fluency in one or more Nordic languages (Danish, Swedish, Norwegian, Finnish).
  • A strong commitment to delivering high-quality customer service.
  • Previous experience in customer support or in an online marketplace is advantageous but not mandatory.
  • Outstanding communication and interpersonal skills.
  • A proactive team player with a positive attitude.
  • Strong analytical and problem-solving skills.
  • Ability to work effectively in a remote environment with excellent organizational skills.
">Benefits">

Our company offers a competitive benefits package, including:

">
  • Private health insurance.
  • Training and development opportunities.
  • Performance-based bonuses.
  • Extra salaries per year.
  • Fully paid relocation packages.
  • Free Greek lessons and other perks.
">

Join our team today and take advantage of these exciting benefits

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