French Speaking Automotive Insurance Customer Service Representative
1 day ago
As a highly skilled and multilingual representative, you will play a crucial role in delivering exceptional customer service to French-speaking clients within the automotive insurance domain. Your expertise will be invaluable in ensuring a smooth and satisfactory experience for our clients during critical moments.
Key Responsibilities:
- Provide outstanding customer support to French-speaking clients via phone, email, and chat.
- Assist customers with inquiries related to insurance policies, claims, and coverage options, offering accurate information and guidance.
- Document customer interactions thoroughly in our CRM system.
- Collaborate with team members to achieve service goals and enhance overall customer satisfaction.
- Participate in ongoing training to stay up-to-date with industry regulations and service enhancements.
Requirements
- Fluency in French (written and spoken) is essential.
- A strong commitment to delivering high-quality customer service.
- Previous experience in customer support or the insurance industry is advantageous but not mandatory.
- Excellent communication and interpersonal skills.
- A proactive team player with a positive attitude.
- Strong problem-solving skills and attention to detail.
- Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.
Benefits
• Private Health Insurance
• Training & Development
• Performance Bonus
• Extra Salaries Per Year Fully Paid Training
• Fully Paid Relocation Package (flight, transfer, and hotel)
• Free Greek Lessons, discounts, and other perks
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