Customer Service Representative
11 hours ago
We are seeking a skilled Customer Support Specialist to join our team. This role will be responsible for providing exceptional customer service and support to our Spanish or Italian-speaking users.
Key Responsibilities:
- Respond promptly and professionally to customer inquiries via social media channels, email, and live chat in Spanish or Italian.
- Resolve customer complaints and issues efficiently, providing appropriate solutions and alternatives within the time limits.
- Follow up to ensure resolution and maintain high customer satisfaction levels.
- Identify and assess customers' needs to achieve satisfaction.
- Keep accurate records of customer interactions and actions taken.
- Collaborate with other team members and departments to resolve complex issues and improve the overall customer experience.
- Provide feedback on the efficiency of the customer service process and suggest improvements.
- Stay up-to-date with platform updates, changes, and new features to provide accurate information to customers.
Requirements:
- Fluency in Spanish or Italian (both written and spoken) is mandatory.
- Excellent communication skills and a strong customer focus.
- Proven experience in customer support or a related field is preferred.
- Familiarity with social media platforms and their functionalities.
- Ability to multi-task, prioritize, and manage time effectively.
- Strong problem-solving skills and the ability to remain patient and empathetic when dealing with challenging situations.
- Basic technical skills and the ability to learn new software quickly.
- Availability to work flexible hours, including weekends and holidays, if required.
Preferred Qualifications:
- Experience with customer service software and CRM systems.
- Knowledge of other languages is a plus.
Benefits:
- Competitive salary and performance-based incentives.
- Opportunities for career growth and development.
- Flexible working hours.
- Comprehensive training and onboarding program.
- Access to employee wellness programs.
- Collaborative and supportive work environment.
-
Representing Customers in Grocery Delivery Services
12 hours ago
Athens, Attica, Greece beBeeCustomerService Full timeFrench Speaking Customer Service RepresentativeWe are seeking a French speaking customer service representative to join our grocery delivery services department. As a customer service representative, you will be the main point of contact for our French speaking customers, providing them with exceptional support and ensuring their grocery shopping experience...
-
Croatian Customer Service Representative
11 hours ago
Athens, Attica, Greece beBeeCroatian Full timeJob Title: Croatian Customer Service RepresentativeWe are seeking a skilled Croatian-speaking customer service representative to join our team. As a customer service representative, you will be responsible for providing exceptional customer service to our clients via phone, email, and chat.Required Skills and Qualifications:Fluency in CroatianExcellent...
-
Customer Service Representative
11 hours ago
Athens, Attica, Greece beBeeCustomer Full timeJob Title: Customer Service RepresentativeWe are seeking a talented and enthusiastic individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to clients from diverse backgrounds. About the Role:This is a fantastic opportunity to develop your skills in customer...
-
Customer Service Representative in Greece
12 hours ago
Athens, Attica, Greece beBeeCustomerService Full timeCustomer Service Representative in GreeceWe are seeking a skilled Customer Service Representative to join our team in Greece.Job DescriptionAs a Customer Service Representative, you will be responsible for providing exceptional support to our clients through various communication channels. You will troubleshoot and resolve customer inquiries efficiently,...
-
Athens, Attica, Greece beBeeSlovenian Full timeCustomer Service Representative in GreeceWe are seeking a dedicated and customer-focused individual to join our team in Greece. As a Customer Service Representative, you will play a key role in delivering exceptional support to our valued clients.
-
Italian Customer Service Representative
11 hours ago
Athens, Attica, Greece beBeeCustomerService Full timeKey Role: Italian Speaking Customer Service RepresentativeWe are seeking a highly motivated and customer-focused Italian Speaking Customer Service Representative to join our team in Athens, Greece. In this role, you will be responsible for providing exceptional support to Italian-speaking customers via various communication channels.Responsibilities:Deliver...
-
Beauty Customer Service Representative
11 hours ago
Athens, Attica, Greece beBeeSkincare Full timeCustomer Service Representative - Beauty & SkincareWe are seeking a highly motivated and passionate individual to join our team as a Customer Service Representative for the Beauty & Skincare Products Department. In this role, you will be responsible for providing exceptional customer support to French-speaking clients via phone, email, and chat.Job...
-
Athens, Attica, Greece beBeeCustomerService Full timeJob Title:Airline Customer Service Representative Italian SpeakerWe are seeking a skilled Airline Customer Service Representative to join our team. As an Italian-speaking customer service representative, you will be responsible for delivering exceptional customer service to airline clients in the aviation sector.
-
Athens, Attica, Greece beBeeCustomerService Full timeCustomer Service Representative for Food Delivery ServicesWe are seeking a skilled Customer Service Representative to join our team. The ideal candidate will have excellent communication skills and be able to handle customer inquiries in a professional and timely manner.Job Description:The Customer Service Representative will be responsible for providing...
-
Nordic Customer Service Representative
12 hours ago
Athens, Attica, Greece beBeeTravel Full timeNordic Customer Service Representative Role Description:Patrique Mercier Recruitment is pleased to announce an exciting opportunity for a customer service representative within the online travel department. This position is perfect for individuals who are passionate about travel and enjoy providing excellent customer service to clients across the Nordic...
