Slovak Language Support Professional for Home Electronics

2 days ago

Athens, Attica, Greece beBeeCustomerSupport Full time
Customer Support Representative for Home Entertainment Systems

We are seeking a skilled and enthusiastic Customer Support Representative to join our team in the Home Entertainment Systems Department. As a key member of our support team, you will be responsible for providing exceptional customer service to Slovak-speaking clients through various communication channels.

Your primary focus will be on assisting customers with their inquiries regarding home entertainment systems, ensuring they receive the best support and solutions for their needs. You will be part of a vibrant team that is dedicated to enhancing the home entertainment experience for our customers.

Key Responsibilities:

  • Provide top-notch customer support via phone, email, or chat to resolve customer inquiries and issues.
  • Assist customers with product information, troubleshooting, and setup of home entertainment systems.
  • Maintain accurate records of customer interactions in our CRM system.
  • Collaborate with team members to achieve service goals and improve customer satisfaction.
  • Stay up-to-date on product features and industry trends through ongoing training and professional development.

Requirements:

  • Fluency in Slovak (written and spoken) is essential. Please ensure that your nationality and native language are clearly stated in your CV and/or cover letter.
  • Strong commitment to delivering excellent customer service.
  • Previous experience in customer support or technical support is a plus but not mandatory.
  • Excellent communication and interpersonal skills.
  • A proactive, solution-oriented team player.
  • Strong problem-solving abilities and attention to detail.
  • Interest in home entertainment technology is an advantage.

Benefits:

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • Extra Salaries Per Year Fully Paid Training
  • Fully Paid Relocation Package (flight, transfer, and hotel)
  • Free Greek Lessons, discounts, and other perks

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