Beauty and Skincare Customer Experience Specialist
1 day ago
Exceptional customer experience is at the heart of every successful beauty brand.
Job DescriptionWe are seeking a skilled and enthusiastic Customer Service Representative to join our Beauty & Skincare Products team.
As a key member of our team, you will be responsible for delivering outstanding customer service to clients across various communication channels, including phone, email, and live chat.
You will assist customers with inquiries regarding beauty and skincare products, including usage, ingredients, and purchasing options.
Additionally, you will process orders, handle returns and exchanges, and ensure that all customer transactions are handled efficiently.
Resolve customer complaints and provide timely solutions to enhance customer satisfaction.
Maintain a comprehensive understanding of the products and promotions offered to accurately inform customers.
Document all customer interactions and feedback to contribute to service improvement initiatives.
Collaborate with teams across the department to ensure that customer needs are met effectively.
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Athens, Attica, Greece beBeeBeauty Full timeCustomer Service Representative for Beauty and Skincare">Patrique Mercier Recruitment ES is thrilled to offer a unique opportunity for Nordic speakers to join our customer service team in the beauty and skincare products department.">If you are passionate about beauty and skincare and enjoy providing excellent customer support, this role is perfect for you....
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