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Dutch Speaking Customer Experience Expert
2 weeks ago
Are you passionate about delivering exceptional customer experiences? Do you have a talent for problem-solving and a flair for communication?
We're looking for a skilled Customer Experience Expert to join our dynamic team in Greece. As a key point of contact, you'll be responsible for representing our brand and providing top-notch support to customers.
Key Responsibilities:
- Act as the primary point of contact for customer requests, responding to inquiries and resolving issues promptly.
- Listen actively to customer concerns and provide personalized solutions via phone, email, or chat.
- Manage product orders, payments, and deliveries, as well as handle customer complaints with empathy and professionalism.
- Strong written and verbal skills in Dutch and English.
- Experience in retail or e-commerce is an asset, but not necessary.
- Ability to think creatively and outside the box.
- An empathetic approach to customer interactions.
- A positive and adventurous attitude.
- Competitive monthly salary + two extra salaries per year.
- Comprehensive relocation package, including flight tickets, accommodation, and house searching support.
- Refer-a-friend program with great bonuses.
- Healthcare benefits and numerous other discounts.
- Full training by certified instructors.
- Professional growth and development opportunities.
- Special events and community initiatives.
- Free online Greek language courses.
If you're a motivated and customer-focused individual looking to advance your career, we'd love to hear from you
