German Speaking Digital Marketing Customer Support Specialist
1 day ago
We are seeking a skilled and customer-focused individual to join our Digital Marketing team as a Customer Service Representative. As a key member of the team, you will be responsible for providing exceptional support to German-speaking clients via email, phone, and chat.
Key Responsibilities:- Provide timely and effective support to clients in their native language.
- Assist clients with inquiries related to digital marketing services.
- Resolve issues promptly while maintaining a professional demeanor.
- Document client interactions accurately to facilitate service improvement.
- Collaborate with team members to enhance customer experiences and achieve departmental goals.
- Fluency in German is essential.
- Strong interest in digital marketing concepts.
- Previous experience in customer service is an advantage but not required.
- Excellent communication and interpersonal skills.
- Ability to handle inquiries and solve problems effectively.
- Private health insurance
- Training and development opportunities
- Performance-based bonuses
- Extra salaries per year fully paid training
- Above-average salary
- Fully paid relocation package (flight, transfer, and hotel)
- Free Greek lessons and discounts
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