International Customer Service Expert with German Language Skills

2 days ago

Athens, Attica, Greece beBeeCustomerService Full time

**Customer Service Representative Role**

We are seeking a skilled and experienced customer service professional to join our dynamic team as a Customer Service Representative fluent in German. In this exciting role, you will have the opportunity to work in a lively international environment while benefiting from a fully paid relocation package.

Key Responsibilities:
  • Provide exceptional customer service to German-speaking clients via phone, email, and chat.
  • Address customer inquiries, troubleshoot issues, and foster positive customer relationships.
  • Prioritize tasks to meet quality and productivity standards.
  • Collaborate with teams to improve service delivery and customer satisfaction.
  • Document all customer interactions accurately in the CRM system for tracking and quality assurance.
  • Promote company products and services effectively to drive sales and meet targets.

**Requirements and Qualifications:**

  • Fluency in German and excellent communication skills.
  • Excellent problem-solving skills and the ability to think on your feet.
  • Previous experience in customer service or support roles is an advantage.
  • Ability to handle customer inquiries effectively and resolve issues promptly.
  • Demonstrated adaptability in a fast-paced work environment.

**Benefits Package:**

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • Fully Paid Relocation Package (flight, transfer, and hotel)

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