German Language Specialist

2 days ago

Athens, Attica, Greece beBeeCustomer Full time

Imagine embarking on a career adventure where you can leverage your German language skills to deliver exceptional customer experiences.

This role presents an incredible opportunity to join a leading international brand as a German-speaking Customer Service Representative, based in Greece. You will be the primary point of contact for customers, providing support via various communication channels and ensuring their queries are resolved efficiently and professionally.

As a key member of our team, you will be responsible for:

  • Providing top-notch customer service to German-speaking clients, utilizing active listening skills and empathy to resolve issues effectively.
  • Collaborating with colleagues to share knowledge and best practices, driving continuous improvement in service delivery and customer satisfaction.
  • Engaging in ongoing training initiatives to stay up-to-date on company offerings, products, and services.

To excel in this position, you should possess:

  • Fluency in both German and English (written and spoken).
  • Excellent verbal and written communication skills, with the ability to articulate complex information clearly.
  • Proven experience in customer-facing roles, preferably in a similar industry.
  • Strong problem-solving skills, with a customer-centric approach.
  • Ability to work independently and as part of a team, with excellent interpersonal skills.
  • Willingness to relocate to Greece and adapt to a new cultural environment.

As a valued member of our team, you will enjoy a range of benefits, including:

  • Private health insurance
  • Training and development opportunities
  • Performance-based bonuses
  • Fully paid relocation package, covering flight, transfer, and accommodation expenses

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